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06.02.2019

Walpole Summit 2019 — Building the Future of British Luxury

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Yesterday we were part of Walpole’s inaugural Future of’ event, hosted at BAFTA

Among the themes discussed were consumer trends, business strategies, China, augmented retail and best practice in creativity, innovation and leadership.

Gavin Williams’ (Development Direct, Store of the Future, Farfetch) gave an inspired presentation on the tech they’re developing to solve existing frictions for customers and retailers, rather than developing tech because we can, which we 100% applaud.

Then Simon Mitchell (Co-Founder of Sybarite) joined Gavin, Lesley Crowther, (Vice President Consumer Engagement & Retail, Estée Lauder) and Charlotte Keesing (Director, Walpole) for a panel discussion on Future Customer Experience.

There was a genuine spirit of sharing from the speakers and the members of the audience. Our thanks to Walpole and all involved in a great event.

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